WhatsApp AI Automation
I'm Muhammad Hamd, an AI engineer based in Karachi, Pakistan, and I am the founder of WatBot, a WhatsApp AI automation platform. WhatsApp is where customers in Pakistan, MENA, and South Asia actually message businesses, and most of that is still answered by hand. I build conversational AI that handles support and sales on WhatsApp automatically, using the exact stack behind WatBot, which is a Go engine, the whatsmeow protocol library, and OpenAI-powered conversation.
What this solves
- ✓Support teams manually answering the same WhatsApp questions all day
- ✓Slow response times that lose sales and frustrate customers
- ✓No way to handle WhatsApp volume after hours or at scale
- ✓Wanting AI replies that still escalate to a human when needed
What I build
Conversational AI agents
AI that understands customer messages, answers in context, and handles common support and sales conversations on WhatsApp automatically.
WhatsApp integration
Reliable WhatsApp connectivity that uses the same whatsmeow-based approach as WatBot, with the option of the official WhatsApp Business API.
Human handoff
Smooth escalation to a human agent for complex cases, with the full conversation context so nothing is lost.
Dashboard & controls
A management dashboard to configure bot behavior, monitor conversations, and review performance.
Tools & stack
Keep exploring
Frequently asked
Can you build an AI system for my WhatsApp Business?+
Yes, and it is exactly what I do. I founded WatBot, a WhatsApp AI automation platform, so I can build a custom WhatsApp AI for your support or sales and integrate it with your systems.
Do you use the official WhatsApp Business API?+
I work with both the official WhatsApp Business API and a whatsmeow-based engine like the one in WatBot. I will recommend the right approach for your volume, compliance needs, and budget.
Can the AI hand off to a human?+
Yes. The system escalates to a human agent for anything it should not handle, and it passes along the full context so the customer never has to repeat themselves.
Is WhatsApp AI automation useful in Pakistan and MENA?+
Very much so, because WhatsApp is the dominant business messaging channel across Pakistan, MENA, and South Asia, so automating it has an outsized impact on response time and sales.
Want whatsapp ai automation for your team?
Tell me what you're trying to build. I'll reply with whether I can help and how I'd approach it.