Custom AI Chatbot Development
I'm Muhammad Hamd, an AI engineer based in Karachi, Pakistan, and I founded WatBot, a WhatsApp AI platform for customer support. I build custom AI chatbots for businesses worldwide, which means bots grounded in your real data through RAG rather than a thin wrapper over a prompt. I handle the full build, from conversation design and knowledge grounding to deployment on your website, WhatsApp, or app, plus the monitoring that keeps answers accurate in production.
What this solves
- ✓Support teams answering the same questions by hand all day
- ✓Off-the-shelf bots that can't answer questions about your product or policies
- ✓Leads that message you after hours and never hear back
- ✓A chatbot demo that impressed everyone but was never safe to put in front of customers
What I build
Support & sales chatbots
Chatbots that resolve common support questions and qualify leads in natural conversation, tuned to how your business actually talks to customers.
Grounding in your data
RAG pipelines that connect the bot to your docs, help center, and product data, so it answers from facts with sources instead of guessing.
Multi-channel deployment
One bot deployed where your customers are, whether that is a website widget, WhatsApp using the approach behind WatBot, or inside your app.
Human handoff & monitoring
Escalation to a human with full context when the bot should not answer, plus logs and analytics so you can see what customers ask and where the bot needs work.
Tools & stack
Keep exploring
Frequently asked
How much does custom AI chatbot development cost?+
It depends on channels, integrations, and how much knowledge grounding the bot needs. My work runs $50 to $120 per hour, and I quote fixed prices for well-defined builds. Tell me your use case and I will send a clear quote.
Why build a custom chatbot instead of using an off-the-shelf tool?+
Off-the-shelf tools are fine for a simple FAQ list. A custom build makes sense when the bot must answer accurately from your data, follow your business logic, integrate with your systems, or run on WhatsApp at scale. You own the system, and it grows with you instead of hitting a plan limit.
Can the chatbot answer questions from our own documents?+
Yes. I ground chatbots in your documents and data with RAG, so answers come from your actual content and can include sources. That is the difference between a bot that helps customers and one that makes things up.
Which channels can you deploy an AI chatbot on?+
Website chat widgets, WhatsApp, and in-app chat are the most common. I founded WatBot, a WhatsApp AI automation platform, so WhatsApp deployments in particular are production work I do every day.
Want ai chatbot development for your team?
Tell me what you're trying to build. I'll reply with whether I can help and how I'd approach it.