AI Automation for Restaurants
I'm Muhammad Hamd, an AI and automation engineer based in Karachi, Pakistan, and I build AI systems that let restaurants take orders and answer customers on WhatsApp without a person watching the phone all day. Most restaurants lose orders during the rush and after hours, because someone has to read every message and reply by hand.
I founded WatBot, a WhatsApp AI automation platform, so a WhatsApp ordering bot is not a template I bought. It is the exact kind of system I built and run. I connect the bot to your menu, your booking calendar, and your team, so it handles the routine and passes real edge cases to a human.
Where AI helps in restaurants
WhatsApp ordering bot
Customers browse the menu, place an order, and confirm it in a WhatsApp chat. The bot understands natural messages, not just button taps, and sends clean orders to your kitchen.
Reservations & bookings
The AI takes table reservations, checks availability against your calendar, confirms, and reminds, so no booking is lost in a full inbox.
Menu & FAQ answers
Grounded in your real menu and policies with RAG, the bot answers questions about ingredients, timings, delivery areas, and prices without making things up.
Review & follow-up automation
After an order, the AI can request a review, handle a complaint gracefully, and re-engage past customers with an offer, all on the channel they already use.
What I'd automate first
- 1Map your busiest message types, usually orders, timings, and delivery questions, and automate those first.
- 2Connect the bot to your menu and booking calendar so answers and orders are always current.
- 3Set the human handoff rules, so anything sensitive or unusual reaches your team with full context.
- 4Launch on WhatsApp, watch real conversations, and tune the bot from what customers actually ask.
How I'd build it
I build on the systems I have already shipped, and I combine the services below to fit your exact workflow rather than selling a fixed package.
Frequently asked
Can you build a WhatsApp ordering bot for my restaurant?+
Yes. I founded WatBot, a WhatsApp AI platform, and I build ordering bots that read natural messages, take orders against your real menu, and send them to your kitchen. The bot hands anything unusual to a human with the full conversation.
Will the bot understand messages, not just menu buttons?+
Yes. It uses an LLM to understand how customers actually type, including typos and half-sentences, and it stays grounded in your menu and policies through RAG so its answers are accurate.
Can it handle reservations and busy-time rushes?+
Yes. The AI takes reservations against your calendar and replies instantly even when every table is full and nobody can reach the phone, which is exactly when restaurants lose orders today.
How much does restaurant AI automation cost?+
My work runs $50 to $120 per hour, with fixed quotes for well-defined builds. A first WhatsApp ordering and FAQ bot is often live within a couple of weeks, so the initial project stays small and pays back quickly during the rush.
Want AI automation built for restaurants?
Tell me what you want to automate, and I'll reply with whether I can help and how I'd approach it.